FAQ's

Location & Commute

·         How far is the community from the nearest shopping center?

·         1 mile/6 min drive

·         What neighborhoods/areas is this community considered part of?

·         Emerald Hills Neighborhood

·         What major employers, shopping, or entertainment are nearby?

·          Major Employers:

·         Healthcare: Memorial Healthcare System (3rd largest public system in the US).

·         Aerospace/Defense: HEICO Corporation, Sintavia, Lufthansa Technik

·         Logistics & Maritime: Port Everglades, Quantum Marine.

·         Corporate: Chewy.com, Diplomat Beach Resort, Shiji.

·         Shopping:

·         Dania Pointe: A major new open-air shopping, dining, and entertainment center

·         Oakwood Plaza: Large plaza featuring Ross, HomeGoods, Marshalls, and a movie theater.

·         Yellow Green Farmers Market: A large indoor/outdoor local farmer's market.

·         Retail Chains: Target, Walmart, BJ’s, and Burlington.

·         Entertainment & Recreation:

·         Hollywood Beach Boardwalk: Famous oceanfront promenade with shops and dining.

·         Margaritaville Hollywood Beach Resort: Features concerts and dining.

·         Seminole Hard Rock Hotel & Casino: High-profile gaming and entertainment venue.

·         Culture: Downtown Hollywood Mural Project, and galleries.

·         What are typical commute times to downtown?

·         Downtown Hollywood is 15–25 minutes by car during moderate traffic

Management & Service

·         How responsive is on-site management to resident requests?

·         Within 24 to 72 hours on most request

·         What is the average response time for maintenance requests?

·         Within 24 to 72 hours on most request, sometimes we may need assistance from a third-party vendor or need to order a part and we will always keep you update

·         How do residents submit maintenance requests (portal, phone, email)?

·         Using the resident portal is the recommend method for submitting request but a phone call or email to the office is welcome as well

·         Who handles after-hours emergencies and how are they reached?

·         Residents would call the office and select the emergence service option and leave a message. The after-hours messaging service then sends the message directly to the on-call staff member

·         What kinds of maintenance services are included vs. billed separately?

·         All maintenance services are included. Residents are liable for damages beyond normal ware and tear or in cases of negligence

·         How are preventive maintenance and property landscaping handled?

·         Preventive maintenance is performed quarterly and landscaping service is performed monthly

Floorplans & Unit Details

·         Which apartment homes have in-unit laundry / balcony / storage / upgraded finishes?

·         All homes have a full-size washer dryer, stainless steel appliances, granite countertops, travertine marble on the first floor. Large walk-in closet, deep soaking tub in primary bedroom. Balcony off guest bedroom, private front courtyard. High ceilings, central AC

·         Are short-term leases available?

·         Yes, we offer a 7-month lease term

Amenities & On-Site Features

·         What amenities are included?

·         Control accessed entrance gate, pool, pet waste stations, and guest parking

·         Is there on-site parking, assigned spots, or guest parking?

·         Each apartment home is assigned two parking spaces. One in the attached garage and one in the driveway. Two vehicles max per home

Work-from-Home / Professionals

·         Are these apartments suitable for working professionals?

·         Yes, internet providers are Camcast and ATT

·         What is the typical internet providers and average speeds?

·         Average download speeds around 280 Mbps to 5000 Mbps depending on provider and plan selected

Pet & Family Policies

·         Are pets allowed? What are breed/size restrictions and fees?

·         Yes. Cats and dogs, 2 pets per household, no aggressive breeds, combined weight cannot exceed 100 pounds. $400 pet fee per pet. $20 monthly pet rent per pet

Move-In / Move-Out

·         What is the move-in/move-out process and required notice?

·         Move-in between the hours of 9am and 5pm.

·         Move out keys must be returned before the office close on the move out date.

·         60 written notice to vacate is required prior to lease expiration or move out.

Neighborhood Comparisons / Differentiators

·         What makes this community different from other Hollywood, FL apartments?

·         The community consist of only 3 bedroom townhomes with private front courtyard and mature oak trees. This is not a typical setting for an apartment community. The community is ideal for those moving from a private home or requiring more space traditional apartments homes cannot offer. The attach garage, spacious bedroom size, 9-foot-tall ceilings, soaking tub, and oversize walk-in closet are unmatched.

·         Why would someone choose this property over others nearby?

·         We not your typical apartment community. It offers the feel of a private home without the added financial responsibility. We offer onsite management 5 days a week and emergency after hours service. It’s the best of both worlds.